Coastline Vacation Rentals - Premier Property Management in Santa Barbara

This Privacy Policy describes how Coastline Vacation Rentals, Inc. collects, uses, and shares personal information of users of our site. Coastline Vacation Rentals, Inc. is located at 222 Ocean View Ave, Suite 1500, Santa Barbara, California, 93101, US. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect information from you when you use our online platform, including:

**Personal Information:** This may include your name, postal address, email address, phone number, date of birth, passport information (if required for certain rentals), payment information (credit card details, billing address), and any other information you voluntarily provide to us.
**Property Information:** If you are a property owner, we collect information about your property, including its location, description, photos, amenities, availability, and pricing.
**Booking Information:** We collect information related to your bookings, including dates of stay, guest names, number of guests, and any special requests.
**Device Information:** We collect information about the device you use to access our site, including your IP address, browser type, operating system, and device identifiers.
**Usage Information:** We collect information about how you use our site, including the pages you visit, the links you click, and the searches you conduct.
**Communications:** We may retain copies of any communications you send to us.
**Cookies and Similar Technologies:** We use cookies and similar technologies to collect information about your browsing activity on our site. You can control the use of cookies through your browser settings.

How We Use Your Information

We use your information for the following purposes:

**To Provide Services:** To provide our services, including property marketing, guest screening, booking management, cleaning and maintenance, revenue optimization, owner reporting, legal compliance assistance, and interior design consulting.
**To Process Bookings:** To process bookings and facilitate communication between guests and property owners.
**To Improve Our Site:** To improve our site and personalize your experience.
**To Communicate with You:** To communicate with you about your bookings, promotions, and other updates.
**To Provide Customer Support:** To provide customer support and respond to your inquiries.
**For Marketing Purposes:** With your consent, we may use your information to send you marketing emails about our services and promotions. You can unsubscribe from these emails at any time.
**To Comply with Legal Obligations:** To comply with applicable laws and regulations.
**To Prevent Fraud:** To detect and prevent fraud.

Sharing Your Information

We may share your information with the following parties:

**Property Owners:** We share guest information with property owners to facilitate bookings.
**Service Providers:** We share your information with third-party service providers who assist us with providing our services, such as payment processors, cleaning services, and maintenance providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
**Legal Authorities:** We may disclose your information to legal authorities if required by law or legal process.
**Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect your information during transmission.
Storing your information on secure servers.
Limiting access to your information to authorized personnel.
Regularly reviewing our security procedures.

Your Rights

You have the following rights regarding your personal information:

**Right to Access:** You have the right to access the personal information we hold about you.
**Right to Rectification:** You have the right to correct any inaccurate or incomplete personal information we hold about you.
**Right to Erasure:** You have the right to request that we erase your personal information.
**Right to Restriction of Processing:** You have the right to restrict the processing of your personal information.
**Right to Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
**Right to Object:** You have the right to object to the processing of your personal information.
**Right to Withdraw Consent:** If you have given us your consent to process your personal information, you have the right to withdraw your consent at any time.
**Right to Lodge a Complaint:** You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights.

To exercise any of these rights, please contact us at 222 Ocean View Ave, Suite 1500, Santa Barbara, California, 93101, US.

Data Retention

We will retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site.

If you have any questions about this Privacy Policy, please contact us at 222 Ocean View Ave, Suite 1500, Santa Barbara, California, 93101, US.